Sales Force ExcellenceCustomer-Focused
Selling (CFS)   

Improve your team’s skills
with targeted training.

Your Sales Skills Assessment (SSAT) analysis gives you a solid understanding of where your team stands—and where they need to go. In Customer-Focused Selling (CFS), they’ll gain the specific knowledge they need to consistently achieve better sales results.

This is not your typical “sales seminar.” In a highly interactive, adult learning format, CFS provides all the core competencies needed for effective consultative selling—with special emphasis on the particular areas shown by the SSAT to need improvement.

It’s training uniquely designed to be used every day, not memorized. For every skill taught, there’s an immediate application to a real-world business situation the participants are facing. They can see the applicability for themselves, and they come away from the program enthusiastic and ready to put the new learning into action with their own customers and prospects.

pdfDownload Frequently Asked Questions-CFS

Improved Sales Performance

“The Customer-Focused Selling training was well presented and embraced by everyone who attended. It has become integrated into my sales department and leveraged by every member of the organization for sales success.”

—Nadia Altomare, Director, Inside Sales, Viacord

 

contactCONTACT US for more information about our Selling Skills Assessment Tool,
Customer Focused Selling or any of our business solutions.

Sales Force Excellence:

 

Case Studies:

BioScience Industry

Sales grew by 31% over a two year period and unit sales per day increased by 36% over the same period.

Public Relations

Sales goals were exceeded by 18% and sales revenue by 8.8%

Telecommunications Industry

The sales team reduced their budget by 40% and increased revenue by 20%.

Read More Case Studies

Articles: Effective Selling

2/1/2007 - Create a Sales 'Mastermind Group'

Master-mind Groups are a popular business concept. It is a gathering of people who support each other in various ways. It's a way to keep sharp in sales and learn from other top producers. Belonging to a group can be a way to generate leads and referrals - a well-designed Mastermind Group can quickly evolve into a more powerful resource. This white paper, written by Nancy Stephens, author of Customer-Focused Selling, shares four steps to ensure a Master-mind team that works well together.

2/22/2002 - Salesnet.com- How to Close the Sale

Closing can be an anxious time for sales reps; it's do or die time, yes or no. There is a lot of pressure on you to say the right thing, in the right way, at the right time. Are there ways to increase your odds, close more sales, and feel more confident? Absolutely! The following steps will help you manage the close like every other area of the sales process, with ease and strategy.